I’m a content designer at 18F. My work often includes some combination of content strategy, editing, information architecture, research, and user experience design.

Broadly speaking, I help organizations envision what needs to go online, then plan for making it useful, accessible, findable, and maintainable. I love wrangling big, messy content and bridging the gap between how organizations think about themselves and what users need.

Here’s some of what I do:

Here’s what I value (in people, projects, and processes):

I’m not available for freelance work, but if you’d like to say hello, drop me a line or find me on Twitter (@coreycaitlin). I hoard internets at Pinboard and occasionally write a Tinyletter about good sentences.